Cancellation policy

1. Overview
At Fresh4You, we strive to provide a seamless shopping experience. If you need to cancel an order, please review the guidelines below.

2. Order Cancellation Window

  • Orders can be canceled within 1 hour of placing them without any charges.

  • After this period, cancellations may not be possible as the order might already be processed.

3. How to Cancel an Order
To request a cancellation, please follow these steps:

  • Contact our customer support via [email/phone/live chat] as soon as possible.

  • Provide your order number and cancellation reason.

  • Our team will confirm whether cancellation is possible.

4. Cancellation Fees

  • If the order is already processed or dispatched, cancellation may not be allowed.

  • In cases where a cancellation is approved after processing, a restocking or handling fee may apply.

5. Refund for Canceled Orders

  • If cancellation is approved within the allowed timeframe, a full refund will be issued.

  • Refunds will be processed to the original payment method within 5-7 business days.

  • If cancellation occurs after the order is dispatched, refund eligibility will depend on our refund policy.

6. Exceptions

  • Orders containing perishable goods may not be canceled once processing has begun.

  • Special promotions or discount orders may be subject to different cancellation terms.

7. Contact Us
If you have any questions about our cancellation policy, please reach out to us at 00000000.

We appreciate your understanding and cooperation in ensuring a smooth ordering process.